Veritas Technologies, a leader in data backup center and recovery, faced challenges with managing the cost of data storage and preventing problems from happening. To address this, they built Veritas Predictive Insights, a SaaS platform that uses Artificial intelligence (AI) and machine learning (ML) to deliver predictive support services for their appliance customers. This platform utilizes InfluxDB as its time series database to track storage consumption and reduce downtime through forecasting and predictive analytics. The solution automates the historically manual process of analyzing data from tens of data points to large-scale processing of thousands of time series and millions of data points, enabling proactive support and reducing costs and complexity. By leveraging AI and ML, Veritas can detect potential issues, offer prescriptive remediation, and mitigate problems before they occur, enhancing operational availability, resolving potential issues, reducing TCO, and optimizing storage investments.