This month at incident.io HQ, the company welcomed new joiners and celebrated employee anniversaries. They released a new Zendesk integration for better customer support during incidents, introduced Policies feature to help companies stay within agreed targets, and provided a summary of the Digital Operational Resilience Act (DORA). Additionally, they discussed incident management strategies in an episode of Slight Reliability podcast. Lastly, they encouraged users to review their platform on G2 for potential swag rewards.