Incidents provide valuable opportunities for engineers to expand their knowledge and skills by exposing them to unfamiliar areas of expertise. They often occur at the edges of teams, allowing individuals to learn about topics outside their day-to-day roles. By observing how experienced colleagues handle incidents, engineers can gain insights into effective problem-solving strategies and develop a deeper understanding of their system's infrastructure. Additionally, participating in incidents helps engineers appreciate the importance of writing code that fails safely and utilizing appropriate observability tools to quickly diagnose issues. Lastly, engaging with diverse teams during incident response fosters connections with talented professionals who can offer valuable advice and support throughout one's career.