When an incident strikes, the importance of psychological safety becomes starkly apparent as teams face mounting pressure and stress, which can intensify if individuals are afraid to speak up or make mistakes without fear of repercussions. Psychological safety is critical for effective incident management, promoting a culture of deep learning and blamelessness, where responders feel confident in their approach to problem-solving. A lack of psychological safety can lead to challenges across the entire incident lifecycle, including being afraid to report issues, feeling anxious about going on call, or sidestepping important work. To promote psychological safety, it's essential to create a culture where individuals feel seen and supported, making it clear that it's okay to not have the answers, looking at systems rather than individuals, facilitating open communication, encouraging asking questions, and removing undue burdens on team members by allowing them to ask for help without repercussions. By establishing this kind of culture, organizations can truly thrive and enable their teams to do their best work.