The culture at incident.io is described as fun, fast-paced, and exciting, with a strong emphasis on collaboration and teamwork within the Sales team. The company values its employees' hard work and drive, expecting them to be highly productive and efficient. The team's collaborative approach is evident in their use of Slack channels, including #gratitude, where they celebrate achievements and appreciate each other's contributions. Sofie Vanhal, a Commercial Account Executive at incident.io, shares her enthusiasm for the company's culture and values, highlighting the benefits of working with a fast-paced and driven team. Overall, the incident.io culture prioritizes teamwork, productivity, and employee appreciation, creating a positive and supportive work environment.