Behind the Flame is a series that showcases the incidentios team at incident.io. Rory Bain, a Product Engineer on the On-call team, shares his experiences and insights about working at incident.io. He values the "Find a Way" principle, which encourages innovation and taking initiative. His favorite benefits include the last Friday of the month, where everyone gets to relax together, and the #things-jack-says Slack channel, where people share quotes from Jack Buckmelter. Rory advises candidates interviewing for the role to be themselves and showcase their technical skills. He describes the culture as "fun, fast, and freaky." The On-call team is enthusiastic about working on a product that improves incident management, and they recognize achievements with small ceremonies and Slack channels.