The team at incident.io launched Status Pages, a project that aimed for pixel-perfect polish. They worked closely with their designer throughout the process to ensure every detail was well thought out. Key steps included building alignment, brainstorming, creating lo-fi designs, and collaborating synchronously. They also leveraged customer feedback from design partners to refine the product. Polish Parties were held to gather more eyes on the final designs and make necessary adjustments. The team followed principles such as early and iterative feedback, close collaboration with their designer, not being precious about their work, and making decisions based on shared guidelines/values.