Hookdeck emphasizes reliability as a core aspect of their mission, with a focus on ingestion uptime to ensure they never miss a single webhook. They maintain an isolated and scalable ingestion service that is fully automated and monitored for performance degradation and outages. Additionally, they employ industry-accepted best practices across their entire stack, including multiple availability zones, automated CI/CD pipelines, comprehensive testing, and experienced engineers. Hookdeck's commitment to transparency extends to public accessibility of their service status data and plans for future improvements in latency and performance monitoring.