I can help you with that. A DevOps engineer transitioned to a Solutions Engineer role at HashiCorp, leveraging their hands-on technical experience to solve broader business challenges. They drew on their practitioner background to drive organizational change and champion automation and integration efforts, resulting in significant positive changes within an organization. The engineer credits mentorship from leaders who recognized their potential and provided opportunities for growth as instrumental in their career progression. They recognize the value of industry experience in understanding customer needs and proposing practical solutions, and emphasize the importance of adapting to a sales culture while maintaining technical expertise. Ultimately, the transition has been incredibly rewarding, allowing them to offer practical, real-world solutions that resonate with customers and drive meaningful impact.