Ordermark, a restaurant management platform, partnered with Esper's device management solution to improve customer service, reduce downtime, and increase efficiency. The previous MDM solution was inflexible and created dependencies between hardware and software, leading to end-of-life issues and cumbersome setup processes. Ordermark needed a flexible and customizable partner who could support their growing services and offer solutions for remote device control, customized permissions settings, and integration with SalesForce applications. Esper's platform provided these solutions, enabling Ordermark to optimize customer support, future-proof their platform, and reduce downtime, ultimately driving revenue growth for restaurants nationwide.