Don't blame COVID: Your restaurant still needs a digital transformation plan` The global pandemic has had a profound impact on the restaurant industry, forcing permanent closures of 10% of all US restaurants and leaving those that remain to navigate a challenging new world. Restaurants are facing significant challenges, including a rapidly changing labor market, rising operational costs, and changing consumer behavior. To adapt and thrive, restaurants must leverage technology solutions such as mobile apps, digital kiosks, and cloud-connected devices to optimize operations, manage resources more efficiently, and simplify delivery processes. By getting many touchpoints online and ensuring that systems run on a robust platform, restaurants can survive and even thrive in the "new" normal.