DigitalOcean recently experienced a significant outage in their SFO2 region, affecting compute and networking services. The incident was caused by the failure of multiple redundant power distribution units (PDU) within the datacenter, which led to intermittent failures of the control panel and API. The recovery effort was prolonged due to heavy load on the event processing system, which was unable to support the load of the SFO2 datacenter recovery in addition to normal operational load from other datacenters. To prevent similar incidents in the future, DigitalOcean is implementing stronger safeguards and validation of their power management system, reviewing datacenter recovery procedures, and adding additional capacity to their event processing system. The company also plans to issue SLA credits to affected users.