DigitalOcean is implementing several changes to improve its services, including offsite snapshots and backups storage on Amazon Glacier, which will provide an added layer of redundancy for customers. This change aims to ensure that a single failure in the network does not result in data loss. The company also plans to introduce features such as direct downloads for snapshots and backups, allowing customers to store them locally and enable data portability. Additionally, DigitalOcean will improve communication with its customers through more frequent blog updates and a clearer product roadmap. The company is introducing pricing for backups and snapshots, which will go into effect on June 1st, including $0.01 per GB for off-site backups and $0.02 per GB for snapshot storage. These changes are intended to ensure customer data is safe and redundant with multiple providers at all times.