Company
Date Published
Author
Josh Fox
Word count
552
Language
English
Hacker News points
None

Summary

TeleConnx and Deepgram have partnered to integrate Deepgram's real-time speech-to-text API into Asterisk-based PBX phone systems, offering a revolutionary solution for businesses managing phone calls. The new TeleConnx Speech-to-Text system enhances call routing in Asterisk and provides fast, accurate transcriptions through Deepgram's industry-leading technology. This integration helps organizations optimize their call handling process, automate routine tasks, and reduce response times, leading to improved customer satisfaction and valuable insights into customer behavior.