Company
Date Published
Author
Tonya Sims
Word count
1575
Language
English
Hacker News points
None

Summary

The text discusses using Python and speech recognition technology for monitoring script compliance during phone conversations. It mentions a common use case for this is in call centers, where agents are required to inform customers that their calls are being recorded. Deepgram's speech-to-text solution can be used with Python to transcribe audio to text, enabling analytics and improving customer experience. The article then provides a step-by-step guide on how to build a simple script using the Deepgram Python SDK to monitor search terms in an audio file.