Company
Date Published
Author
Call Tracking Metrics
Word count
125
Language
English
Hacker News points
None

Summary

In the Conversational Intelligence Podcast with Scott Stephenson, he discusses the concept of "conversation intelligence" and how it can benefit organizations by extracting insights from customer interactions. The podcast delves into understanding customers' motivations to refine marketing, sales, and service strategies. CallTrackingMetrics is acknowledged for inviting Deepgram CEO, Scott Stephenson, on their Smart Route podcast.