PacketFabric is a cloud-based networking platform founded by Co-Founder Anna Claiborne and CEO Dave Ward with the vision of eliminating network failures for businesses. The company's leadership emphasizes the importance of sharing a vision, creating new users through disruption, and avoiding two common mistakes when building team culture: not trusting one's own voice and intuition, and assuming that older individuals always have the right answers. Both Anna and Dave believe in putting customers first and prioritizing innovation.