The text discusses the challenges faced when receiving alerts about potential issues within applications, particularly regarding their severity and urgency. It highlights that without proper context, it can be difficult to determine whether an issue is critical or not. To address this problem, Datadog has introduced a new feature called Triggered Alert screen which provides important contextual information with just one click. This includes details such as the scope of affected servers, underlying metrics and their behavior, and alert history. By accessing the Triggered Alerts page, administrators can gain real-time insights into existing issues within their IT infrastructure.