Datadog Case Management provides a centralized platform for tracking, triaging, and troubleshooting issues in complex systems. It helps organize investigations by creating cases from alerts, security signals, and error-tracking issues, allowing users to assign cases to specific teams or individuals. The platform also enables linking of graphs, logs, and other telemetry data with information from external tools such as messaging and issue-tracking apps. With features like custom inboxes, filters, and prioritization options, Datadog Case Management streamlines the process of handling back-burner issues and helps prevent customer impact.