Couchbase Capella, a Database-as-a-Service offering, now provides customers with the ability to receive alerts in their third-party tools via webhook alert integration, allowing for centralized management of service issues across various workloads. This feature enables SREs and developers to be notified in their tool of choice when alerts are generated, improving incident response and issue resolution. Webhooks are user-defined HTTP callbacks that allow customers to invoke custom behavior on their third-party applications. The Capella alert integration feature is generic and can be configured for any third-party tool that supports an incoming webhook, with options for basic or bearer token authentication and authorization. To set up the integration, users must create a new resource in ServiceNow and provide the necessary credentials, then configure the integration in Capella to send alerts to ServiceNow, where they can be tracked and resolved centrally.