The insurance industry has experienced significant transformation over the past few decades due to automation and AI advancements. However, many insurers still rely on batch jobs for data processing, causing delays that prevent real-time experiences customers expect in today's connected economy. Real-time claims processing is crucial for keeping up with competition and optimizing pricing by training AI models with available data. Confluent's data streaming platform can help insurance providers implement real-time claims processing, reducing risk factors and improving customer satisfaction. By using Kafka topics and Flink SQL, insurers can create event-driven pipelines that enable real-time use cases and improve overall efficiency.