Kong's self-hosted distribution solution, Pulp, was no longer meeting its needs due to growth and increasing traffic. The company faced significant challenges, including high costs, frequent CI/CD disruptions, and impacts on project agility. After switching to Cloudsmith, Kong achieved notable improvements, such as six-figure savings, continuous shipping with zero hiccups, and increased customer satisfaction. The transition has strengthened its operational efficiency and resilience, allowing the company to scale infinitely to support growth.