Company
Date Published
Aug. 16, 2022
Author
Meghan Bevill, Allie Landy
Word count
1238
Language
English
Hacker News points
2

Summary

Cloudflare has launched a new Customer Support Portal designed to provide quick and accurate responses to customers' support tickets. The portal offers features such as fast and secure ticket submission, an easier-to-use interface with relevant resources based on issue summary, and a machine learning-powered Support Bot for diagnostics and targeted help guides. Customers are encouraged to use the new portal, which is expected to resolve issues even faster than before.