Checking references is an essential part of the hiring process that helps determine whether a candidate is a good fit for the job. However, it's crucial to know how to check references correctly to avoid bypassing the process or rushing through it, which can lead to inaccurate information and potential legal issues. A reference check involves multiple steps, including verifying basic information, asking why the candidate is a good fit, using ranking questions to gauge performance, assessing strengths and weaknesses, and learning more about the candidate's culture fit. It's essential to inform the candidate during the interview stage, avoid delegating the job, and make checking references an interactive part of the hiring process. Additionally, companies should have clear guidelines on how and when reference checks are carried out, partner with a background check company like Checkr that uses artificial intelligence and machine learning for easier and more compliant background checks, and pay attention to the answers and ask follow-up questions to get a better understanding of the candidate's qualifications and potential fit.