Checkr has achieved a high Net Promoter Score (NPS) of 48, significantly above the B2B technology industry average, indicating extremely satisfied customers who would recommend the platform to others. Checkr's NPS is based on customer feedback gathered through surveys and third-party review sites, providing valuable insight into customer satisfaction with various aspects of the platform, including ease of use, turnaround times, integrations, pricing, customer support, and accuracy. The company uses this data to guide product development and investment in customer support, resulting in recent updates such as editable screening packages, transparent pricing, and professional license verification screenings. Checkr's customers praise the platform for its ease of use, fast turnaround times, seamless integrations, affordable pricing, responsive customer support, and reliable results. The company is committed to customer-centricity and has received recognition for its fair chance hiring initiatives.