Company
Date Published
Jan. 22, 2020
Author
Pulkit Agrawal
Word count
1214
Language
English
Hacker News points
None

Summary

Google Chrome's recent update on handling notifications provides valuable lessons in UX design, particularly for in-product experiences. The changes include adapting defaults to the best specific case, offering one-time UX to help users learn new patterns, and avoiding interrupting user flows by using self-serve UI. These principles can be applied to improve user experience with notifications and other in-product experiences, such as onboarding flows, product tours/walkthroughs, in-app guides, feature announcement modals, etc. By following these best practices, designers, PMs, and PMMs can establish a positive relationship between users and the "in-product channel."