Our onboarding experience for Chameleon has been scrutinized by an expert, revealing several areas for improvement. The expert pointed out that our email confirmation step adds unnecessary friction and questioned whether it's necessary to require users to verify their business email right away. Additionally, the "supermodal" debate highlighted the need to balance streamlining onboarding with not hiding the product interface. Personalization was praised as a powerful tool, and the expert suggested using question-based segmentation early in onboarding to tailor messaging and guides. Finally, the empty states were criticized for wasting an opportunity to showcase the product's value, and the "Install Wall" was noted to ask for commitment too soon, prompting suggestions to delay installation until users are fully convinced of the product's value. With these insights, we're refining our onboarding experience to make it more user-friendly and effective.