In this episode, Liz Pouya, Lead Product Manager at Chili Piper, shares her no-nonsense approach to building products from scratch by focusing on customer feedback, prioritizing features that matter, and avoiding premature optimizations. Key insights include concentrating on what truly moves the needle first, not reinventing the wheel but innovating based on customer needs, building with and for customers, prioritizing like a pro, avoiding premature optimizations, and adopting the bullseye strategy to land big customers right from the start.