Workflow automation is the use of technology to streamline and manage the sequence of tasks and activities that constitute a workflow. It automates the flow of information, documents, and tasks among various stakeholders based on predefined business rules and conditions. Workflow automation offers benefits such as accelerated processes, enhanced accuracy, improved visibility, consistency in operations, and better resource allocation. On the other hand, process automation involves the use of technology to execute entire business processes without human intervention. Process automation focuses on automating complex, end-to-end processes that often span multiple systems and departments. It offers benefits like accelerated operations, scalable growth, adaptability and flexibility, cost reduction, and enhanced compliance. The key differences between workflow and process automation lie in their scope, focus, goals, complexity, integration with outside systems, and impact on business operations. Businesses should choose the right approach based on their specific needs, such as automating tasks within a department or reengineering entire business processes. Automating processes can save businesses time and money by reducing manual labor, minimizing errors, and improving efficiency.