Bugcrowd conducts quarterly Hacker Experience Surveys to gather feedback from its hacker community, providing insights that help the platform understand what's working and what's not. The surveys are designed to be quick and easy to complete, with a maximum of 10 questions, and offer financial incentives to encourage participation. The collected data is analyzed to identify trends, patterns, and key takeaways, which inform the development of improvements to the platform. The survey process is transparent and collaborative, involving multiple teams across Bugcrowd, and feedback is shared publicly through a quarterly blog post. Hackers can participate by staying active on the platform, completing surveys, and connecting with the Bugcrowd team.