Dr. Jenna Felkey, a user researcher at Bubble, has a background in psychology and education that informs her approach to understanding human behavior and informing product development with a focus on accessibility. She has a unique perspective as someone who has spent years honing research methodologies in academia before joining Bubble, where she works closely with cross-functional teams to identify areas for support through user research. Her experience has given her training in both quantitative and qualitative methods, allowing her to analyze data and understand the psychological theories that explain human behavior. She prioritizes collaboration and inclusivity in her work, regularly involving stakeholders throughout the research process and advocating on behalf of users' stories. For her, user centricity is the most resonant Bubble value, driving her daily work to better understand and serve users' needs.