Breakpoint 2021 is a two-day virtual summit on software quality featuring speakers from various fields of expertise. Erika Chestnut, who leads the Quality Engineering team at Calendly, will be presenting a session on manual testing and its importance in bringing the customer perspective to technical conversations. She emphasizes the need for leaders to focus on the whole person, especially in remote working scenarios, by acknowledging external stressors and providing support where needed. Erika's advice to women trying to grow in the tech space is to be their biggest, brightest selves in every room and conversation.