The article discusses three common myths related to toll-free services and debunks them. Myth #1 suggests that consolidating toll-free service with one vendor leads to being single-threaded through a single point of failover, but the author explains how this can be avoided by working with a carrier that owns its own feature group D network for toll-free while maintaining direct peering relationships with four other major toll-free carriers. Myth #2 claims that the only way to save on costs is to maintain your own RespOrg, but the author argues that hidden management costs can outweigh potential upfront savings. Myth #3 suggests that giving up RespOrg status means losing control over your toll-free service, but the author explains how a partner like Bandwidth can provide robust tools and APIs to maintain control without responsibility.