The global shift towards remote working due to COVID-19 has highlighted the strain on residential internet connections, leading to increased demand for dedicated professional services and IP telephony. Businesses are being forced into budget allocation for equipment and software necessary for remote work, with many expecting a rise in cloud communications usage as companies realize their current setups aren't optimal. The pandemic is also expected to accelerate the adoption of cloud-based platforms, as they offer cost savings and increased capabilities. Additionally, remote working may lead to a more globalized talent pool, while businesses are likely to reassess their communication strategies in light of the stress on existing systems.