When selecting a cloud communications provider, it is crucial to ask the right questions to ensure you are partnering with the best option available. Key factors to consider include the range of services offered, regulatory compliance policies, reliability and quality assurance, as well as support capabilities. It's also important to evaluate each provider's experience and infrastructure in place for global service delivery. A good cloud communications partner should be able to provide a clear understanding of how they will help your clients by creating an ideal offering based on your business needs.