**Most companies are missing out on valuable insights from customer conversations, using basic transcription tools that fall short in capturing nuanced signals. However, AI-powered conversation intelligence combines advanced speech recognition with AI-powered analysis to automatically extract actionable business insights from every interaction. This technology uses AI to analyze voice conversations and extract insights such as sales performance, service quality, and feature requests. Modern solutions offer high accuracy rates for speech recognition, speaker identification, and natural language processing, enabling businesses to tap into their most valuable data source: the voice of their customers and teams. By leveraging conversation intelligence, companies can transform messy, unstructured conversations into actionable business data, gain a competitive edge, and drive revenue growth.