Customers can fine-tune Claude 3 Haiku in Amazon Bedrock to customize its knowledge and capabilities for their business, making the model more effective for specialized tasks. Fine-tuning allows companies to acquire specialized business knowledge, leading to improved accuracy and consistency, while reducing costs and improving speeds. The technique is easy to use without extensive AI expertise required. Companies such as SK Telecom and Thomson Reuters have seen positive results with fine-tuned Claude 3 Haiku models, including improved customer experiences and faster AI results. Fine-tuning for Claude 3 Haiku in Amazon Bedrock is now available in preview, and companies can request access through their AWS account team or support ticket.