Knowledge management is a corporate environment concept that involves capturing, distributing, and utilizing knowledge to improve business processes and employee productivity. The term "knowledge management" was coined in the 1980s by Peter Drucker as consultants noticed the Internet's impact on information flow. Knowledge management aims to preserve and make available an organization's intellectual capital, leading to benefits such as reduced content re-creation, improved efficiency, and higher profit margins. There are three types of knowledge: explicit, implicit, and tacit. A knowledge management system is an IT apparatus that organizes information and makes it accessible to relevant stakeholders. The process typically involves finding, identifying, and gathering information, setting up a retrieval system, and distributing the information for utilization. Effective knowledge management can facilitate improved business processes, employee productivity, and competitiveness, with potential benefits including reduced search time by up to 35% and improved organizational productivity by 20-25%.