At Algolia, Site Reliability Engineers (SREs) have developed efficient processes and operations to keep the company's infrastructure healthy. The team has grown from 4 to 10 members in under two years, with a focus on creating sound operational processes. This blog shares the journey of one SRE who joined Algolia after working as an Integration Engineer for a telco company, where they discovered the role of SREs and began developing their skills. The team works on various projects, including those directly impacting the business and improving global infrastructure. Operations involve managing bare metal infrastructure, automating tasks, and providing technical support to other teams. On-call rotations ensure that each member is available 24/7 every four weeks. To improve communication, the team implemented a coffee break culture, pairing, and Scrum methodology, resulting in effective communication, efficient processes, and a stable team environment.