Company
Date Published
Author
Ryan Chen
Word count
1341
Language
English
Hacker News points
None

Summary

Inflect is a global online marketplace for buying and selling internet infrastructure products, aiming to simplify the process by providing an easy-to-use platform similar to booking hotel or airline tickets. The company's main customers are hyperscale companies and enterprises seeking colocation and interconnection services globally. They face challenges in finding solutions through antiquated sales methodologies, making important decisions based on old data and assumptions. Inflect aims to modernize this process by creating a system of record for the industry and a common marketplace. To achieve this, they use Algolia's search-as-a-service platform, which allows them to focus on the user experience without building search from scratch. The company has implemented various search features, including autocomplete, geolocation, synonyms for mergers and acquisitions, conjunctive and disjunctive filtering, zero-result queries, and AI-powered recommendations, all of which have improved their users' experience and enabled them to iterate quickly without getting in the way.