The text discusses various live chat features and their implementation across different scenarios such as customer service, gaming, internal company chat, social and community chat, and two-sided marketplaces. It highlights the importance of low latency message delivery, automatic reconnection, file and image sharing in customer service live chat. For two-way marketplace live chat features, targeted messages and moderation are emphasized. In internal company live chat, push notifications and message editing/deletion play crucial roles. In-game live chat features focus on parental controls and friends lists. Social and community live chat features include channels and online status indicators to enhance user experience.