Choose Your Own Adventure With Vonage AI Studio
Vonage AI Studio is a no-code/low-code platform for creating conversational flows across various communication channels, utilizing a drag-and-drop interface to connect modules and actions into complex flows that can automate processes and connect to many different services. The platform's conversational flows are built on Vonage AI's proprietary natural language understanding (NLU) algorithms, enabling conversational interactions where users can communicate in 'natural language' without being required to use specific keywords or formulate their questions in a particular way. Agents, Flows, Conversation Nodes, and other node types are used to create these conversational flows, which can be customized using various settings and parameters. AI Studio provides a range of features, including text-to-speech capabilities, classification nodes, conditions nodes, set parameter nodes, send SMS nodes, custom code nodes, context switch nodes, and end call nodes, allowing users to build powerful and fully-featured conversation flows with zero programming knowledge. The platform is available for use in Developer Preview and has recently become generally available, making it an exciting development in the field of conversational AI.
Company
Vonage
Date published
Aug. 2, 2022
Author(s)
Karl Lingiah
Word count
2415
Language
English
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