Build Watson-enhanced Voice Agents on IBM Cloud with Nexmo
I'm excited about the new integration between Nexmo and IBM Voice Gateway, which allows for seamless integration with IBM Watson speech and conversation services. This enables developers to build more conversational voice agents that can handle complex customer interactions. With the integration, users can direct voice interactions with a cognitive self-service agent or access real-time transcriptions of phone calls. The Nexmo platform provides the call anchor and core telephony integration for Voice Agent, making it easy to deploy applications in IBM Cloud. A GitHub repo has been created to simplify the process, including code samples and tutorials, using Node-Red as the service orchestration engine. This allows developers to build voice applications that can detect intent and provide Watson-enhanced voice interactions to users.
Company
Vonage
Date published
May 12, 2021
Author(s)
Oscar Rodriguez
Word count
529
Language
English
Hacker News points
None found.