Automate Dialogflow CX Virtual Agent Creation with API Calls and Twilio
The text discusses automating the creation of virtual agents using Dialogflow CX API calls and Twilio. It explains that while Google's 'One Click' connector process is useful for creating one or two bots, it needs to be automated for large-scale use by ISV customers. The article outlines a high-level process flow for automating the creation of virtual agents and provides prerequisites and steps for creating them using API calls. It also includes an example of calling the Twilio Add-On Management API to create additional Virtual Agent Connectors.
Company
Twilio
Date published
July 17, 2024
Author(s)
Brent Bailey
Word count
1470
Language
English
Hacker News points
None found.