/plushcap/analysis/twilio/automate-dialogflow-cx-virtual-agent-creation-api-calls

Automate Dialogflow CX Virtual Agent Creation with API Calls and Twilio

What's this blog post about?

The text discusses automating the creation of virtual agents using Dialogflow CX API calls and Twilio. It explains that while Google's 'One Click' connector process is useful for creating one or two bots, it needs to be automated for large-scale use by ISV customers. The article outlines a high-level process flow for automating the creation of virtual agents and provides prerequisites and steps for creating them using API calls. It also includes an example of calling the Twilio Add-On Management API to create additional Virtual Agent Connectors.

Company
Twilio

Date published
July 17, 2024

Author(s)
Brent Bailey

Word count
1470

Hacker News points
None found.

Language
English


By Matt Makai. 2021-2024.