Now You Can View Feature Flags in Zendesk
LaunchDarkly has integrated with Zendesk, allowing teams across various departments to access feature flag variation information for a user directly from within the Zendesk ticket. This integration benefits support teams by providing them with real-time data on users' experiences without needing to switch applications or communicate with other teams. Companies such as FullStory and Loom have found this integration valuable, improving their customer service capabilities and overall efficiency.
Company
LaunchDarkly
Date published
May 24, 2022
Author(s)
Brandon Mensing
Word count
477
Language
English
Hacker News points
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