/plushcap/analysis/launchdarkly/now-you-can-view-feature-flags-in-zendesk

Now You Can View Feature Flags in Zendesk

What's this blog post about?

LaunchDarkly has integrated with Zendesk, allowing teams across various departments to access feature flag variation information for a user directly from within the Zendesk ticket. This integration benefits support teams by providing them with real-time data on users' experiences without needing to switch applications or communicate with other teams. Companies such as FullStory and Loom have found this integration valuable, improving their customer service capabilities and overall efficiency.

Company
LaunchDarkly

Date published
May 24, 2022

Author(s)
Brandon Mensing

Word count
477

Language
English

Hacker News points
None found.


By Matt Makai. 2021-2024.