Industry Interviews: Colm Doyle, Incident Commander at Slack

In this interview with Colm Doyle, Incident Commander at Slack, he shares his journey into incident management and the role of an Incident Commander. He talks about how he got involved in incident response at Slack, his experience running incidents, dealing with stress during major outages, and the training process for new ICs. The interview also covers the structure of the Incident Commander rotation at Slack, the first 5 minutes after being paged, and challenges faced by Colm as an IC. Lastly, he shares his thoughts on diversifying the incident commander bench and a song he would choose to have in the background during an incident.