The New Age of Voice Commerce - Mike Zagorsek, COO, SoundHound - Project Voice X

The New Age of Voice Commerce is a rapidly growing market with immense potential for businesses and consumers alike. With advancements in voice AI technology, companies are now able to extend their product experiences through voice using custom voice interfaces. This has led to the creation of new revenue streams and increased customer loyalty. As more organizations adopt voice strategies, it's crucial to focus on delivering value and creating monetization opportunities for both customers and businesses. By understanding user behavior and preferences, companies can create seamless, proactive purchasing options that enhance the overall customer experience while generating revenue. Ultimately, voice AI should generate revenue, not cost, and businesses should be asking themselves how much they can earn by moving forward in this technology rather than focusing on its costs.