The generative AI chatbot is built using Amazon Bedrock and Confluent Cloud, enabling real-time data freshness and supporting the microservices paradigm. The chatbot's architecture consists of two major components: Confluent Cloud and Amazon Bedrock. Confluent Cloud provides a cloud-centered, data streaming platform that enables real-time data streaming capabilities and supports the microservices paradigm, while Amazon Bedrock offers a choice of high-performing foundation models from leading AI companies. The chatbot uses Anthropic's specialized chatbot model hosted on Amazon Bedrock to provide text summarization and data protection capabilities. The architecture dynamically scales in response to varying workloads, making it a flexible and adaptive solution for virtual banking interactions. The generative AI chatbot showcases real-time brilliance, scalability unleashed, and security beyond boundaries, setting a new standard for intelligent banking conversations.