Route leak incident on October 2, 2014

On October 2, 2014, at 5:44 PM, CloudFlare experienced a downtime that caused inaccessibility of its customers' websites in certain parts of the world. The cause was a BGP route leak by Internexa, an ISP in Latin America, which directed traffic meant for CloudFlare data centers globally to a single data center in Medellín, Colombia. This resulted in a 49-minute disruption from 15:08 UTC to 15:57 UTC. The impact varied geographically, with North American traffic dropping by 50% and European traffic decreasing by 12%. Route leakage is a significant problem within the Internet's core routing system, as seen in previous high-profile incidents involving other ISPs. CloudFlare worked directly with Internexa to resolve the issue and has taken steps to prevent future occurrences. Service credits will be issued to affected accounts covered by SLAs.