Should I be my own RespOrg?
The text discusses the concept of becoming a Responsible Organization (RespOrg) to manage toll-free numbers and gain control over them. A RespOrg is an entity that manages its own toll-free, including call routes and purchasing toll-free numbers directly from Somos. To become a RespOrg, one must be certified by Somos after completing a 7-step service establishment form and passing the RespOrg exam. The main reasons businesses decide to be their own RespOrg are to gain control over their toll-free and realize cost savings through eliminating third-party costs. However, there are hidden costs associated with being a RespOrg, such as the process of becoming one, hiring staff to administer toll-free numbers, and monitoring software needed for insights into network traffic. The text suggests that working with Bandwidth as your RespOrg can help maintain control while lowering operating costs by providing access to a 24/7 network operations center (NOC) and deep inventory of pre-provisioned toll-free numbers.
Company
Bandwidth
Date published
Sept. 14, 2020
Author(s)
George Perry
Word count
881
Language
English
Hacker News points
None found.